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Privacy Notice

This privacy statement sets out how Teamturf and its subsidiaries (“Teamturf” or “we”) uses and protects any information that you provide to Teamturf when you visit our websites and correspond with us.

What information do we collect?

When you visit our websites, you can contact us via the appropriate Contact section on the site. Through this, we collect all the information that you fill out, which may include your name, company, e-mail, country, your enquiry, how you heard about us and any other information you provide.

You can also contact us via email and using the contact details listed on various parts of our website. If you contact us, we will collect your name, company and phone number, and any other information you provide us which we need to be of further assistance and communicate with you.

We will collect the information you provide us with, which may include your e-mail address, the topics for which you wish to receive updates or further information and any other information you decide to provide us with, such as your name, company and position. You can always unsubscribe from these messages by following the instructions in our emails.

If you are one of our customers, suppliers or prospects, we may process limited personal data in the course of our business relations with you, for example when you place an order, or request a sample. Such personal data may include your name, company and job title, e-mail address, telephone number, address, order details, and if applicable, credit registrations and credit limits.

We also collect information on the use of our websites via cookies. Please view the section “Cookies” below and our Cookie Notice for more information.

What do we do with the information we collect?

We may use the information you provide us via our websites to send you information on our products and services, special offers or other information based on the interests that you have indicated to us. If you do not wish to receive such information, you can indicate so via the information provided in our emails.

When do we share your personal information with third parties?

If necessary to perform a service you request from us, to execute an order you have placed or to follow-up on your enquiries, we may share your information with other Teamturf entities or third party service providers, for example our storage warehouse or delivery services. Third party service providers will process your information on behalf of Teamturf for the purposes above. When we share your data with these parties, the information will only be used as intended.

How long do we store your data?

We will keep your information for the duration of the contractual relationship you or your company has with us and after the end of that relationship for as long as necessary to perform the purposes set out above or to comply with legal obligations such as tax obligations or warranty purposes. Information we collect as a result of you subscribing to our marketing communications will be stored until you decide to withdraw your subscription.

How do we protect your data?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place technical and organisational measures to safeguard and secure the information we process from you.

What are your rights?

If you have any concerns about how we store or process your data, you can get in touch at [email protected]. If you wish to opt out of receiving marketing communications for us, you can also do so by at any time using the “unsubscribe” link or “reply” at the bottom of such e-mails.

About links to other websites

Our websites may contain links to other websites of interest. However, once you have used these links to leave our sites, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How do we use cookies?

This Cookie Notice sets out how Teamturf and its subsidiaries (“Team Turf” or “we”) make use of cookies (or similar technologies).

The term ‘cookies’ is often used as a collective term for various types of techniques, such as HTML cookies, scripts, web beacons or pixel tags. With each of these techniques, a small text file is placed by a web server on a visiting device. For the sake of convenience, these techniques are hereinafter collectively referred to as “cookies”. Cookies are used, among other things, to provide security for a website, to store settings, to log in to a website, to analyse how a website is used and to adjust the content of a website for the user.

What types of cookies we use?

We use the following categories of cookies:

Strictly Necessary Cookies
These cookies are essential to enable you to move around our websites and use their features, such as accessing secure areas of a website. Without these cookies, some services you have asked for cannot be provided. Because such cookies are essential for using a site, these cookies cannot be turned off without severely affecting your use of a website.

Analytics Cookies
We use analytics cookies to help us understand how customers arrive at our sites, browse or use our sites and highlight areas where we can improve our websites such as navigation, experience and marketing campaigns.

Functionality Cookies
Functionality cookies remember login details and preferences and recall your language preferences where applicable. These are used to provide you with a more tailored and pleasant experience.

Advertising & Social Media cookies
These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as to help measure the effectiveness of an advertising campaign. These cookies are usually placed by third party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers. For example, we may use third party companies to provide you with personalised adverts when visiting other websites. Further to the above, social media platforms can use cookies to see if you are logged in and if you are enabled to “like” content or forward it to your contacts. Depending on your settings, these third parties may use your information for their own purposes, such as advertising. If you would like to know more about this, please refer to the privacy notice of these external parties.

Withdrawing consent

You can withdraw your consent to cookies by deleting them manually as explained below.

Deleting cookies

Current versions of web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for “cookies” under your web browser’s “Help menu” for more information on cookie management features available to you. You can disable cookies by modifying the settings in your browser. You can also find out how to do this, and find more information on cookies at www.allaboutcookies.org. If you choose to disable cookies in your browser, you may be unable to complete certain activities on our websites or to correctly access certain parts of it.

Questions

If you have any questions with regard to this notice, please contact us at:
[email protected]

Changes

Teamturf may change this notice from time to time by updating this page.

If you have any questions

If you have any questions requests with regard to this privacy statement, please contact us at:
[email protected]

Changes and applicable law

Teamturf may change this notice from time to time by updating this page.

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